FAQ

  1. How do I contact Customer Service?
    -Email us at: [email protected]
  2. What’s your return policy?
    -American Grunge Apparel will accept your return of unworn, unwashed, like new condition (per
    American Grunge Apparel discretion) and defective merchandise by mail for a full refund of the
    purchase price (excluding shipping costs) if the merchandise is returned within 60 days of
    receipt.
    -Eligible refunds made within 60 days after receipt will be credited for the item’s purchase price
    in the original form of payment.
    -A customer is allowed one price adjustment on full-priced merchandise due to a sale however,
    it must be made within 7 days from the original date of shipment.
  3. How do your shirts fit?
    -Check out our Sizing Chart for details.
  4. Are American Grunge Apparel items made in the U.S.?
    -Some shirts are 100% made in America, and all use 100% American-grown cotton. All are
    designed, printed, packaged and shipped in the U.S.
  5. Do you ship internationally?
    -Yes. If you have trouble navigating the checkout process for international shipments, contact
    Customer Service.
    -For APO/FPO addresses, please ensure that your shipping information is properly formatted to
    fight against errors in our shipping systems.
  6. Where’s my return?
    -Likely still shipping to us. We’ll contact you via email as soon as we receive the item and are
    processing it.
  7. My Store Credit/Coupon Code is not working. What do I do?
    Contact Customer Service for help with processing Coupon Codes and Store Credit.
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